Questions Before You Book?
Frequently Asked
What areas do you serve?
Massage therapy can promote relaxation, reduce stress, and support an overall sense of well-being. Many clients report feeling calmer, more refreshed, and emotionally recharged after a session. Massage may also encourage the release of endorphins—the body's natural "feel-good" chemicals—which can contribute to improved mood and relaxation. While massage is a wonderful complement to a healthy lifestyle, it is not a substitute for professional medical or mental health care.
How do I prepare for my appointment?
What should I wear?
Do I need to provide anything?
What payment methods do you accept?
Wear comfortable clothing before and after your appointment. During your massage, you will be appropriately draped at all times to ensure your privacy, comfort, and professionalism.
We currently accept major credit cards, debit cards, Zelle, Cash App, Venmo, and other approved electronic payment methods. Payment instructions will be provided when your appointment is confirmed.
Simply provide a clean, quiet space large enough for a professional massage table. We bring everything needed for your session, including the massage table, fresh linens, oils, relaxing music, and professional equipment.
No. We bring the massage table, linens, towels, oils, and all professional equipment. Simply relax and enjoy your treatment.
Is gratuity included?
We proudly provide mobile massage services throughout Greater Orlando, including luxury hotels, resorts, vacation homes, private residences, and select corporate locations. Travel fees may apply for destinations outside our primary service area.
What type of massage oil or lotion do you use?
We use high-quality professional massage oils and lotions selected for comfort and skin compatibility. If you have allergies or prefer unscented or specific products, please let us know before your appointment.
What is your cancellation policy?
Do you travel to hotels and resorts?
Can massage help improve your mood?
Gratuity is not included in the service price. While never required, tips are always appreciated when you enjoy your experience.
Yes. We regularly provide massage services at luxury hotels, resorts, vacation rentals, and private residences throughout the Greater Orlando area.
Appointments cancelled with at least 24 hours' notice may be rescheduled without penalty. Late cancellations or missed appointments may be subject to a cancellation fee. Please refer to our Cancellation Policy for complete details.
Professional Boundaries
HAILAN WELLNESS provides licensed therapeutic massage services only.
Professional draping is used during every session, and clients are expected to maintain appropriate attire and professional conduct at all times.
Any inappropriate comments, requests, behavior, exposure, or actions that violate professional boundaries will result in the immediate termination of the session without refund.
HAILAN WELLNESS
Luxury Mobile Massage & In-Suite Spa Services
Call Now: 332-323-2273
Serving Greater Orlando Luxury Resorts, Hotels & Private Residences
© 2026 HAILAN WELLNESS-Five-star resort wellness delivered directly to your home, hotel, or private suite.
Licensed • Insured • Professional
Licensed by the Florida Department of Health #MA108720
ABMP Professional Liability Insurance




