PROFESSIONAL STANDARDS & CODE OF CONDUCT

HAILAN WELLNESS is committed to providing ethical, respectful, and professional therapeutic care.

Clients can expect:

• Professional and courteous service

• Privacy and confidentiality

• Respectful communication

• Clean and sanitized equipment

• Licensed therapeutic massage services

Clients are expected to:

• Treat the therapist with respect

• Maintain appropriate professional boundaries

• Provide accurate health information

• Provide a safe and suitable environment for mobile services

HAILAN WELLNESS maintains a zero-tolerance policy regarding harassment, abuse, discrimination, inappropriate behavior, or any conduct that violates professional boundaries.

Any inappropriate behavior may result in immediate termination of services without refund.

Our commitment is to provide every client with a safe, comfortable, respectful, and professional wellness experience.